How do I manually push email reminders?

Email reminders can be manually sent to any driver, or group of drivers, that have overdue training listed on their account.

To send an email reminder to an individual driver:

  1. Log in to your Administrative Suite.
  2. Select Find a Driver.
  3. Choose the parameter you would like to search by and enter the information – this is an intuitive search so if you are unsure of how to spell the last name, for example, putting in the first few letters will list all drivers that match the text you’ve entered.
  4. Click Search.
  5. To get to the driver’s account, click on the driver’s name.
  6. Select Resend Login in the Login portion of the account. This option will only send this information if the driver has overdue lessons listed on the driver account.
  7. The next page will confirm the driver has been sent an email with the login information, and a list of overdue modules.

To send an email reminder to multiple drivers:

  1. Log in to your Administrative Suite.
  2. Select Find Multiple Driver.
  3. The next page will contain multiple parameters to narrow your search. If you would like to search for drivers based on group, select the required groups from the list. If a specific group is not needed, check all groups.
  4. Select to search for primary drivers, secondary drivers, or both.
  5. The next step allows you to filter based on the training assigned to the drivers. Select your filter preference and click Select Courses to view all of the available courseware for filtering.
  6. Once you have selected your parameters, click Continue.
  7. The next page will contain a list of drivers that meet your search parameters, here you can either select individual drivers by selecting the box next to the driver’s name, or Select All Drivers on that page by clicking the box at the top of the page. Once you have made your selection, select Proceed to Service Selection at the bottom of the page.
  8. The next page will be a task page which lists the different actions available, here you will click the box for Resend login information via e-mail. This option will only send this information if the driver has overdue lessons listed on the driver account.
  9. The next page will confirm the drivers have been sent emails with their login information, and a list of overdue modules.
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