If you are receiving this error message, it means that your training is being provided via your company’s Learning Management System (LMS).
This error message indicates our system cannot recognize your request, and cannot locate you in our database. Please contact your program administrator to advise them of the error, and provide a screenshot of the error message, if possible. Your administrator may have to contact us for more information. If you are unsure of whom your company’s administrator is, please contact firstname.lastname@example.org for further assistance.