The Error Log indicates I have duplicate drivers, what does this mean?

If you have received an Error Log stating a duplicate driver has been found in the system, this means that either the driver already exists in the system, or there is incorrect information listed in either your Batch file for an existing driver’s account. 

Search by Employee ID or email address for the driver in the Administrative Suite.  If your driver appears in the search then the driver already exists in the system and needs to be updated rather than inserted. If the wrong driver appears in your search, either that driver, or the driver in your Batch, has information entered incorrectly. Check that the proper Employee ID and/or email address is being used for each of the drivers, and upload the Batch again.

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